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Understanding Telemarketing Regulations: TCPA and TSR

Gain a comprehensive understanding of telemarketing laws with this essential course on TCPA and TSR compliance. Learn how to navigate key regulations, obtain consumer consent, and maintain ethical marketing practices to build trust and protect your organization from costly penalties.
Understanding Telemarketing Regulations: TCPA and TSR

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  • 30 minutes to complete
    30 minutes to complete
  • Available in over 100 languages
    Available in over 100 languages
  • Instant certificate download
    Instant certificate download
  • Mobile and tablet friendly
    Mobile and tablet friendly
ABOUT THIS COURSE

Master Telemarketing Compliance and Build Consumer Trust

This course empowers employees to understand and adhere to the critical rules outlined in the Telephone Consumer Protection Act (TCPA) and Telemarketing Sales Rule (TSR). Participants will learn how to manage consumer outreach responsibly, comply with Do-Not-Call Registry requirements, and avoid common telemarketing violations.
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TCPA
TSR
Master Telemarketing Compliance and Build Consumer Trust

DURING THIS COURSE

Employees Will Learn:

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    Key regulations and requirements under TCPA and TSR

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    How to obtain and document consumer consent

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    Best practices for managing telemarketing communications

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    Strategies to avoid penalties and maintain compliance

What’s included
The Most Comprehensive Telemarketing Compliance Training Solution

From mastering TCPA and TSR guidelines to understanding consumer consent requirements, this course covers it all. Employees will learn how to properly manage autodialers, honor opt-out requests, and reduce organizational risk through responsible telemarketing practices.

Chapter 1: Introduction
Chapter 2: Permission and Privacy: Understanding Consumer Consent
Chapter 3: Calls, Texts, and Faxes: What You Can and Can’t Do
Chapter 4: Penalties: What Happens When You Break the Rules?
Chapter 5: Exemptions and Special Cases: What is Still Allowed?
Chapter 6: What Have We Learned?
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Why Telemarketing Compliance Matters

Telemarketing compliance protects both consumers and businesses. Adhering to TCPA and TSR regulations ensures legal security, reduces the risk of penalties, and helps businesses maintain trust and credibility. It is key to fostering positive customer relationships while minimizing reputational and financial risks.

Why Telemarketing Compliance Matters
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Protect Your Business and Customers With EasyLlama

Ensuring compliance with TCPA and TSR not only safeguards your organization from costly penalties but also strengthens customer relationships. By prioritizing responsible telemarketing practices, your business can thrive while protecting consumer privacy and enhancing your reputation.

HR Training shouldn't be complicated

Customization for all of your company needs

Customization for all of your company needs - show your brand, industry, and even your company colors.

Customization for all of your company needs

Customization for all of your company needs - show your brand, industry, and even your company colors.

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Build a more tolerant and inclusive work atmosphere

EasyLlama transforms traditional ethics and compliance training by providing an engaging, interactive code of conduct training solution. Our course breaks down complicated issues into easily consumable chunks, engaging employees in a fun and informative way that makes learning easy.

Build a more tolerant and inclusive work atmosphere
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Ready To Get Started With EasyLlama?
1
Purchase Training Licenses
Simply buy licenses based on the number of employees you want to train every year. Get access to the dashboard immediately following your purchase!
2
Add Employees
You can add them individually, send us a spreadsheet or connect with over 1,000 LMS and HRIS providers.
3
Send Email Reminders
EasyLlama automatically sends an email invitation to each employee as well as follows up with reminders so you don’t have to.

Key Principles of TCPA and TSR Compliance

Understanding the core principles of the TCPA and TSR is vital for any telemarketing professional. This includes adhering to consent requirements, following robocall restrictions, and maintaining compliance with the Do-Not-Call Registry. These practices are essential for responsible consumer outreach.

Key Principles of TCPA and TSR Compliance
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Helping over 8,000+ organizations create a safer, more inclusive company culture.

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