Conflict Resolution and Communication in the Workplace Training
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25 minutes to complete
Available in over 100 languages
Instant certificate download
Mobile and tablet friendly
Help Settle workplace disputes effectively with Conflict Resolution and Communication in the Workplace
DURING THIS COURSE
Employees Will Learn:
The common causes of workplace conflict
Conflict resolution strategies like collaboration, negotiation, and mediation to resolve interpersonal & team conflicts
Effective communication techniques and active listening to resolve conflicts
How to identify and manage emotions in conflicts
The goal of this training is to educate employers and employees on their rights and responsibilities when it comes to conflict resolution and communication in the workplace. This course covers:
Why Conflict Resolution and Communication matter In The Workplace
Finding solutions that are advantageous to all parties involved and mediating disputes between coworkers are two benefits of conflict resolution. Employees' requirements and opinions are taken into consideration and everyone's needs are communicated for. Also, it promotes a courteous and trustworthy work atmosphere, which increases output and job satisfaction.
When using productive communication skills as a part of conflict resolution, people have the opportunity to come up with new ideas, solve continuous problems, expand their skills, and foster creativity. In order to achieve a breakthrough in thinking, it is necessary to explore opposing ideas. Without conflict, workplaces can develop “groupthink,” which discourages innovation.
HR Training shouldn't be complicated
Customization for all of your company needs - show your brand, industry, and even your company colors.
Customization for all of your company needs
Customization for all of your company needs - show your brand, industry, and even your company colors.
Identifying the Causes of Conflict
Conflict can arise from personal, economic, cultural, or social differences between two or more people, or from conflicting interests or resources. It can also arise from simple misunderstandings or from a lack of communication. It is important to identify the underlying causes of conflict in order to effectively address and resolve it. This can be done through open dialogue, exploring and understanding the different perspectives of the parties involved, and through conflict resolution and mediation.
The most engaging online Conflict Resolution and Communication in the Workplace Training
EasyLlama strives to provide a modern and user-friendly solution to leaders in engaging, employer-focused formats. Our training assists employees in breaking down complicated conflict resolution and communication issues and building a more tolerant, inclusive work environment that benefits everyone.
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Helping over 8,000+ organizations create a safer, more inclusive company culture.
