Llama Bites:
Having Effective Difficult Conversations

Learn strategies for managing difficult conversations in the workplace, ensuring effective communication with courtesy, respect, and clear language.

Video

10 minutes to complete
Available in over 100 languages
Instant certificate download
Mobile and tablet friendly

ABOUT THIS COURSE

Teach your employees and supervisors how to address difficult conversations in the workplace

Help employees know what to do when conversations in the workplace are more difficult than others with EasyLlama’s mini-course on Having Effective Difficult Conversations. Support employees who are tasked with speaking with their peers, subordinates, or even supervisors about difficult topics, like harassment and discrimination, interpersonal conflicts, critical feedback, or uncomfortable but not harassing behaviors.

4.9/5

45,862 RATINGS

Active Listening Skills

Conflict Resolution

Anti-Bribery & Anti-Corruption

Teach your employees and supervisors how to address difficult conversations in the workplace

DURING THIS COURSE

Employees Will Learn:

Identify best practices for preparing for difficult conversations
Describe and use strategies for discussing difficult topics with tact and kindness
Use precise language when describing workplace behaviors that need changing
Set effective boundaries when necessary

Why Difficult Conversations Matters In The Workplace

Difficult conversations create a space for open communication between co-workers and supervisors, allowing employees to express their needs and concerns. This allows for the resolution of conflicts and misunderstandings before they become serious issues. Additionally, difficult conversations can foster trust and respect between employees, which can help to strengthen the overall team dynamic. As uncomfortable as these conversations inevitably are, approaching them using the best practices in this microtraining will make them easier and more effective.

Benefits of Workplace Training for Difficult Conversations

Difficult conversations, if handled poorly, can damage workplace relationships and contribute to a poor working environment. Properly preparing for these conversations and using the best practices recommended in this course can help employees handle these conversations with tact and kindness, preserving workplace relationships and contributing to a positive work culture.

Streamline Workflows

Build a Safe & Productive Workforce

EasyLlama full-length and mini-courses are completely mobile-friendly, allowing employees to complete courses from any device, and boosting company completion rates.

100% Mobile-Friendly Training

EasyLlama full-length and mini-courses are completely mobile-friendly, allowing employees to complete courses from any device, and boosting company completion rates.

Teach employees about better communication skills EasyLlama’s Having Effective Difficult Conversations mini-course!

There’s a Reason Why We’re The Highest rated in the industry

Join 7,000+ companies that love the new way of workplace training

Rated 4.9/5

Rated 4.8/5

The most thorough training on having difficult conversations

EasyLlama’s microtraining instructs employees on best practices for having difficult conversations and gives examples for executing them, using interactive knowledge checks and real-life video scenarios. Engage employees and create a more productive workplace by addressing these important conversational skills.

Implementation

Simply buy licenses based on the number of employees you want to train every year. Get access to the dashboard immediately following your purchase! You can add them individually, send us a spreadsheet or connect with over 1,000 LMS, and HRIS providers. EasyLlama automatically sends an email invitation to each employee as well as follows up with reminders so you don’t have to.

Integrate with your favorite tools

Get more from EasyLlama

Hit the Ground Running with 200+ Courses

Promote a safer workplace with EasyLlama’s full-length and mini-courses. Our Cybersecurity & Data Privacy suite of courses can continue to educate your employees on best practices to secure sensitive data in order to protect your business from expensive fines.